Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns under the following conditions:

Return Conditions

Timeframe: You have 30 days from the date of receiving your order to initiate a return.
Product Condition: Items must be returned in their original condition, unworn, unwashed, with all tags and packaging intact.

Return Procedure

Contact Us: Before returning a product, please reach out to us at [info@cellyaccessoires.com] with your order number and reason for return.
Instructions: We will provide you with detailed return instructions, including the return address.
Shipping: Carefully pack the items and ship them using a tracked service to ensure their safe arrival.

Return Shipping Costs

Responsibility: Return shipping costs are the customer's responsibility unless the product is defective or we made an error.
Refund of Initial Shipping Fees: Original shipping costs are non-refundable, except in cases of our mistake.

Refunds

Processing Time: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Refund Method: If approved, the refund will be processed, and a credit will be automatically applied to your original payment method within 5 to 10 business days.
Sale Items: Only regular-priced items are eligible for refunds. Sale items are non-refundable.

Exchanges

If you wish to exchange an item for a different size or color, please follow the return procedure above and place a new order for the desired item.

Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately at [info@cellyaccessoires.com] with photos of the product and a description of the issue. We will provide return or exchange instructions at no additional cost.

Contact Us

For any questions regarding our return policy, feel free to contact us at [info@cellyaccessoires.com].